Electronic Communication Agreement

Please read this information carefully and print or download a copy for your files.

This Electronic Communications Agreement (“Disclosure”) applies to all communications related to the demand deposit account and savings account (“Chime Accounts”) and accompanying services available through  chime.com  (the “Website”) and mobile application (“Mobile App”). This Disclosure supplements and is to be construed in accordance with the terms contained in the deposit account agreement (“Deposit Account Agreement”) and the savings account agreement (“Savings Account Agreement”) you received when you obtained the demand deposit account or savings account the Chime Account(s).

“We”, “us”, “our”, refers to 1debit Inc. “Issuing Bank” means The Bancorp Bank, N.A.. “You” and “your” mean the person or persons identified on the Chime Account(s). “Communication” means any customer agreements or amendments thereto, disclosures, notices, responses to claims, transaction histories, privacy policies and all other information in connection with the Chime Account(s) or related products and service, including but not limited to information that we are required by law to provide you in writing.

The Chime Account(s) is intended for use only by person(s) who are willing and able to receive notices and communications exclusively through the Website, the Mobile App or via electronic mail (“E-mail”).If you do not agree to the legally-required notices and communications described herein in electronic and not paper form, you may not open a Chime Account(s). Similarly, if after providing your consent hereunder, you withdraw such consent, your Chime Account(s) will be closed.

  1. Scope of Communications to Be Provided in Electronic Form.

    When you use a product or service to which this Disclosure applies, you agree that we may provide you with any Communications in electronic format, to the extent allowed by law, and that we may discontinue sending paper Communications to you. Your consent to receive electronic communications and transactions includes, but is not limited to:

    • All legal and regulatory disclosures and communications associated with your Chime Account(s), including e-statements or other periodic statement
    • Change-in-terms related to your Chime Account(s);
    • Privacy policies and notices;
    • Responses to claims filed in connection with your Chime Account(s);
    • Notices regarding insufficient funds or negative balances; and
    • All other communications between us and you concerning your Chime Account(s) and any related transactions, products or services.
  2. Method of Providing Communications to You in Electronic From.

    Communications that we provide to you in electronic form will be provided either (1) via email or (2) by access to a web site that is designated in an email notice sent to you at the time the information is available. Periodic statements will be made available on the 6th day of each month at chime.com, logging into your Chime Account, and finding the “Statements” tab on the left side of the page. You will not receive a notification when your periodic statement is available to be viewed. You are responsible to retrieve the periodic statement(s) from the Website.

  3. How to Withdraw Consent.

    You may exercise your right to withdraw your consent to receive Communications in electronic form by contacting us at P.O. Box 417, San Francisco, CA 94104-0417. If you withdraw your consent, we will close your Chime Account(s) and mail you a refund check for any amount remaining balance(s) in your Chime Account(s), in accordance with the terms of your Deposit Account Agreement or Savings Account Agreement. If you withdraw your consent, the legal validity and enforceability of prior Communications delivered in electronic form will not be affected.

  4. How to Update Your Records.

    It is your responsibility to provide us with a true, accurate and complete email address, contact, and other information related to this Disclosure and your Chime Account(s), and to maintain and update promptly any changes in this information. You can update information (such as your email address) through chime.com, through the Mobile App or by contacting us at 1-844-244-6363. We are not responsible for any delay or failure in your receipt of the Communications if we send the Communications to the last email address you have provided to us.

  5. Hardware and Software Requirements.

    In order to access, view, and retain electronic Communications that we make available to you, you must have:

    • Either a personal computer capable of running one of these compatible browsers OR a mobile device running on the below versions:
      • Internet Explorer version 9.0 or higher.
      • Firefox version 35 or higher.
      • Safari version 6.1 or higher.
      • Chrome version 38 or higher.
      • an Apple iPhone or iPad running iOS version 8.0 or higher.
      • an Android phone running Android version 4.1 or higher.
    • AND access to an active email account with an Email service provider.

We may update these requirements as necessary to preserve the ability to receive electronic Communications. If there is a substantial change in these requirements, you will be notified of the changes accordingly.

  1. Requesting Paper Copies.

We will not automatically send you a paper copy of any Communication, however, we reserve the right, but assume no obligation, to provide a paper (instead of electronic) copy of any Communication that you have authorized us to provide electronically. You can obtain a paper copy of an electronic Communication by printing it yourself or by requesting that we mail you a paper copy. To request a paper copy, please call us at 1-844-244-6363 during normal business hours. There are no fees associated with the request for the delivery of paper copies of any Communication provided electronically pursuant to this Disclosure.

  1. Communications in Writing.

    All Communications in either electronic or paper format from us to you will be considered “in writing”. You should print or download for your records a copy of this Disclosure and any other Communication that is important to you.

  2. Federal Law.

    You acknowledge and agree that your consent to electronic Communications is being provided in connection with a transaction affecting interstate commerce that is subject to federal Electronic Signatures in Global and National Commerce Act (the “Act”), and that you and we both intend that the Act apply to the fullest extent possible to validate our ability to conduct business with you by electronic means.

  3. Termination/Changes.

    We reserve the right, at our sole discretion, to discontinue the provision of your electronic Communications, or to terminate or change the terms and conditions on which we provide electronic Communications. We will provide you with notice of any such termination or change as required by law.

  4. Consent.

    By checking “I agree”, you adopt the check as your electronic signature and you give your affirmative consent to provide electronic Communications to you as described herein. You further agree that your computer satisfies the hardware and software requirements specified above and that you have provided us with a current e-mail address at which we may send electronic Communications to you.

This Agreement is effective 04/2019

Chime® is a financial technology company, not a bank. Banking services are provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. The Chime Visa® Debit Card and the Chime Credit Builder Visa® Credit Card are issued by The Bancorp Bank, N.A. or Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit and credit cards are accepted. Please see the back of your Card for its issuing bank.

While Chime doesn’t issue personal checkbooks to write checks, Chime Checkbook gives you the freedom to send checks to anyone, anytime, from anywhere. See your issuing bank’s Deposit Account Agreement for full Chime Checkbook details.

By clicking on some of the links above, you will leave the Chime website and be directed to a third-party website. The privacy practices of those third parties may differ from those of Chime. We recommend you review the privacy statements of those third party websites, as Chime is not responsible for those third parties' privacy or security practices.

Opinions, advice, services, or other information or content expressed or contributed here by customers, users, or others, are those of the respective author(s) or contributor(s) and do not necessarily state or reflect those of The Bancorp Bank, N.A. and Stride Bank, N.A. (“Banks”). Banks are not responsible for the accuracy of any content provided by author(s) or contributor(s).

Third-party trademarks referenced for informational purposes only; no endorsements implied.

Address: 101 California Street, Floor 5, San Francisco, CA 94111, United States.

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